Frequently Asked Questions :
1. Why I bought 8GB USB, but the computer show it is about 7.4GB?
- Flash memory producers are using decimal arithmetic:
1KB=1000Bit, 1MB = 1000KB, 1G = 1000MB
- Calculated, the operating system using binary arithmetic:
1KB=1024Bit, 1MB = 1024KB, 1GB = 1024MB
That is why there are some differences between display capacity and nominal capacity of flash memory product. And different factories will produce different capacity USB flash drives. So it is normal to has little capacity deviation! So it is normal to has little capacity deviation! So it is normal to has little capacity deviation!
8GB = approximately 7.4GB-7.6GB
16GB = approximately 14GB-15GB
32GB = approximately 28GB-30GB
64GB = approximately 58GB-60GB
*Please note that: Our USB flash drive is the real capacity,you can use the H2text to text it.H2text is the most authoritative testing software in the world.
2. Why the device is not recognized?
Normally, when you connect USB drives to the computer, it will installs the driver automatically. If your USB flash drive is not recognized, please turn off the firewall and antivirus software of your computer and try again. If it still can not work,please contact us, we will help you solve this problem.
Tips for Usage :
1. When you use your USB flash drive, it is better to copy your files to the computer than operate your files in USB flash drive directly.
2. Please do not remove your USB flash drive when it is being used otherwise your data may loss.
3. After using USB flash drive, it is better to remove it as soon as possible. That will helps to extend its storage lifetime.
4. Please do not format your USB flash drive frequently, otherwise the USB will be demaged easily.
Brand Story :
“LEIZHAN” company is located at Hua Qiang Bei Shenzhen China, the center of Electronic world.”LEIZHAN” devotes to provide both high quality and competitive price to all customers all around the world. Including OTG USB Sticks, Metal USB flash drives,Wooden USB pen drives,Plastic USB flash disk,Silicone USB pen drives and Crystal USB flash drives,etc. We provide more than 200 kinds of USB flash drives with capacity 4GB 8GB 16GB 32GB 64GB such as cute animals USB sticks,cartoon USB minisions, metal pen drives sticks and so on. We can help customers to print or emboss logo if they want. We have excellent team, they will try them best to solve all your problems. We are trusted by many buyers from all over the world! Have a nice shopping on our store!
After-sales Service :
1. We hope you can get your goods very very fast.But if you can not get your goods after estimated shipping time, please contact me firstly before open dispute, ok?We will check the parcel for you and we will give you full refund or resend you a new one if the parcel is lost on the way.
2. When you get our goods,please do not leave us any bad feedback if the goods has quality problem or get shortage, please contact me, we will help you solve this after getting the evidence provided by you.
3. If you like our goods, that will be very nice to leave us good feedback to support us !!!